Systems change for OD

Namaste,

In our systems change workshop for Organizational development interventions, we instill ‘habits and actions’ that assist individuals not only in achieving their goals but also in finding joy in their work.

Following are the gaps that individuals observe:

1. Lack of alignment between the organization’s vision and the actual roles they play.

2. Mismatch between individual values and the organization’s values.

3. Gaps in identifying leverages that drive results.

4. Focus on short-term results rather than long-term goals.

5. Lack of creative ideas leads companies to a significant dependency on competitors’ strategies.

Why do these gaps exist?

1. CEOs and top management conduct strategy in isolation without involving employees at the ground level.

2. The experience and advice of employees are not taken into account.

3. There is a lack of quantifiable goals.

4. There is a lack of transparency in the organization. Employees are unaware of their responsibilities and the reasons behind them.

5. The entire budget is allocated to marketing, and there is a lack of funding for training to enhance employee skills.

6. There is a lack of systems in place where everyone in the organization is aligned.

7. Feedback from employees is limited to the employee satisfaction survey.

8. Feedback from customers is limited to a customer satisfaction survey.

How to bridge the gap?

1. OD and training interventions designed must be facilitated by the system change framework: https://lnkd.in/dWH6izn7.

2. A yearly budget for OD interventions must be allocated at the same level as the marketing budget.

3. Actions that can be measured must be driven.

4. Transparency must be built through an idea generation plan and active listening to employees, particularly those at the ground level.

5. Strategies and systems must be designed to support employees at the ground level. These strategies must be designed by the individuals who work in their respective roles for the customers they serve. For example, employees in offices should not design strategies and systems for employees who work in the field. It is impossible to fully gauge the challenges faced by employees in the field while sitting in an office.

Thank you,

Dr. Sonali Wagle

+91 9892673400